Quantum Northwest | After Sales Support

Technical Support

Please give us some information to help us understand the problem and if there is anything that can be done in the field before sending the unit back to us for repair.

Name*
First Last
Email*
Product Serial Number (Four digit number found on back of temperature controller)*
What kind of problem are you having and when did the problem first occur? (please give us a semi-detailed explanation)*
What process were you in when it occurred and at what temperature? (i.e. Driving up/down in temp, turning the multi cell holder, powered on the controller etc…)*
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